Clarence Park Surgery

13 Clarence Road East, Weston-super-Mare, BS23 4BP
Tel: 01934 415080 - Part of Pier Health Group Ltd

Welcome to our practice website

Welcome to Clarence Park Surgery, providing primary care for Weston-super-Mare and surrounding areas. We hope you take your time to browse our website where you will find lots of useful information about the surgery and the services we offer.

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Introducing a different way of managing appointment requests through our new Acute Team

We are very aware of the frustrations for patients, reception staff and clinicians with trying to provide the most efficient appointment system possible and increase the continuity of care provided. Clinicians have led the introduction of a new system which we have trialled for a month. Initial feedback from patients, clinicians and reception staff has been positive and therefore we would like continue with its implementation. The major change has been to create an Acute Team each day, which is made up of 1 GP and 2 Advanced Nurse Practioners (ANP) who will cover both sites and be based at Graham Road Surgery. Receptionists will ask patients for a brief outline of their request so they can best match the request to the options available. On the day/urgent requests to see a GP or ANP will be added to the Acute Team list. The list will be triaged (clinically prioritised) by our Acute Team and they will allocate appointments for GP or ANP. This will be done for both Graham Road and Clarence Park surgeries. Home visit requests will be added to the Acute Team list. The Acute Team will triage each patient on the list across sites, and if an appointment/visit is needed, the Acute Team will arrange. Patients will also be given the opportunity to pre-book routine appointments with a GP or ANP. We will aim to book a follow up appointment with the same clinician the patient has seen previously to provide more continuity. Practice Nurse and HCAs appointments will be booked as normal. We are currently reviewing how our patient online booking system will work best alongside the new appointment system.

Clarence Park Surgery News

Patient Access

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Access Clarence Park Surgery online by registering at Reception. Book new appointments without having to phone. Order repeat prescriptions so they are ready to pick up. View your medical record securely online.

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Opening Hours

Monday 8:00 - 18:30
Tuesday 8:00 - 18:30
Wednesday 8:00 - 18:30
Thursday 8:00 - 18:30
Friday 8:00 - 18:30
Saturday Closed
Sunday Closed
Outside of these hours please telephone 111. This call is free of charge. GP appointments are now available in your area during the evening and at the weekend. To book an appointment, contact your practice.

Improved Access at Graham Road Surgery

We are working together with other local practices to offer more appointments in the early mornings, evenings or at weekends. Please ask a member of the practice team to find out more. Currently we have improved access appointments held at Graham Road Surgery. They are usually Friday evenings and Saturday mornings. Please note that Graham Road Surgery is open for these prebooked appointments only, it does not replace the out-of-hours service. Out of Hours is accessed by calling 111 which is free of charge. To book into one of these clinics, please contact Reception.
Flu 2013
Health promotion
Lung Cancer
Health promotion
Stop Smoking
Health promotion
Choose Well
Health promotion
Don’t waste a space
Health promotion

CQC

Services at Clarence Park Surgery will be provided by Pier Health Group Limited from 17th June 2019.

Please click the button below for more details:

Contact Details

Telephone:
Tel: 01934 415080
Fax: 01934 612813


Address:
Clarence Park Surgery
13 Clarence Road East
Weston-super-Mare
Somerset
BS23 4BP

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The new General Data Protection Regulation (GDPR) comes into effect on the 25th May 2018. Please click on the button below to read our Practice Privacy Notice and for more information